Return and Refund Policy

Cancellation Policy

1. Orders can be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled through our website.

Return Policy

1. Returns and exchanges are available only on select products. The standard return window is 5 days from the date of delivery. Product-specific return eligibility, conditions, and exceptions are clearly mentioned on the respective product pages.
2. Certain products may be non-returnable or non-exchangeable. Please check the respective product page for details before placing your order.
3. If pickup service is unavailable at your location, you will need to self-ship the product to our office address.
4. Return or exchange charges may apply on a case-by-case basis.

Refund Policy

Refund requests are accepted in cases of quality, size, colour, or design mismatch, or if an item is missing, incorrect, or damaged in a combo order.

Once the returned product has been picked up, the refund will be processed within 7 working days using the same payment method used for the original transaction.

Return Conditions

1. Products must be unused and unwashed for hygiene reasons.
2. Products must be returned with their original packaging and tags intact. Items without original tags will not be accepted.
3. Customized products cannot be returned or exchanged.
4. Return or exchange requests must be raised within 5 days of delivery, unless a different return period or exception is specified on the respective product page.
5. Products that do not meet the applicable return conditions or are requested for return after the specified return period will not be accepted.